Terms & Conditions

The use of www.hairextensiononline.com.au (“Site”) is governed by the terms and conditions outlined below (“Terms and Conditions”).


Hair Extension Online means Hair Extension Online PTY LTD ACN 601705435 of 16 Cranwell Street, Braybrook in the State of Victoria or otherwise the owners and operators of www.hairextensiononline.com.au from time to time (“Hair Extension Online”).

The use of this Site by you (“User/ Purchaser”) in any way including but not limited to the following indicates an acceptance by you of the Terms and Conditions:

Site Browsing contents.

To Register personal or business details with the Site.

To submit a purchase order via the Site.

Selecting items to be included in a shopping cart on the Site.


Please note that advertised prices for all goods on www.hairextensiononline.com.au website will remain fixed throughout our wholesaler network.

All prices shown on this website are in Australian Dollars, and are subject to change without notice, and include Australian 10% GST.

Your order-confirmation e-mail will inc-GST in total, and you will receive a final Tax Invoice from us once we have accepted your order and shipped.

Prices change from time to time; we do endeavor to be accurate, and we will contact you if a price has changed significantly from our published price when you place your order – please note that an order is an offer to purchase, and does not constitute a binding contract until it is accepted by us.

A binding contract only exists when we deliver your order.

Where for example, prices have been incorrectly advertised, or where there is a programming error, there is no contract. We reserve all rights to correct any error or omission.

We require payments for all transactions to be cleared before delivery.

An order will not be accepted until we received and cleared your payment in full.

We charge for credit card transactions. There is a 2% surcharge in addition to the Price.

We are not responsible for any delay associated with processing your payment caused by third-party or by financial institutions.

You may change or cancel an order for goods which is on ‘backorder’ status without incurring any restocking fee.

All Terms and Conditions shall be construed and enforced in accordance with the laws from time to time in force in the state of Victoria the Purchaser hereto hereby submits themselves to the jurisdiction of the courts of that State and of all courts to which appeals from such courts may be made.

Hair Extension Online may amend or terminate the Terms and Conditions at any time and for any reason without notice to the Purchaser.


Images & texts on HAIR EXTENSION ONLINE website are the intellectual property of HAIR EXTENSION ONLINE PTY LTD and cannot be used for any purpose other than browsing the site or purchase items.  HAIR EXTENSION ONLINE PTY LTD reserves its rights pursuant to the Australia copyright and intellectual property legislation.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use the Site only with a parent or guardian. Hair Extension Onlinereserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

HAIR EXTENSION ONLINE reserves the rights to change/alter Terms & Conditions of our website without prior notice to you. It is your responsibility to check the websites for any change.


Hair Extensions Online will not refund any payment received for goods however we will accept the return of any items or goods within 14 calendar days that are proven to be damaged or unsuitable for use and replace them fully.

The Purchaser may contact Hair Extension Online via telephone or email prior to returning any item to notify Hair Extension Online what the nature of the return is and if it pertains to a fault what type of fault it may be.

The Purchaser may provide Hair Extensions Online with a written note of why an item is being returned along with the item so that the return may be processed as quickly as possible.

Hair Extension Online will cover reasonable shipping costs for all items or goods which are defective to the point where they are unusable for their intended purpose within the first 14 calendar days of the items being delivered to the Purchaser.

Hair Extension Online will not be liable for loss or damage to any item in connection with the return of the item from the Purchaser to Hair Extension Online and suggests that the purchaser used registered and insured post when returning items to Hair Extension Online.

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